Terms & Conditions

1. Introduction

Welcome to JSOLUTION9 — your trusted IT hardware and computer solutions provider.
These Terms & Conditions govern your use of our website (www.jsolution9.com) and your purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before making any purchase.

2. General Conditions

JSOLUTION9 reserves the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website without our written permission.
We may update, change, or discontinue any product or service without prior notice.

3. Product Information & Availability

We do our best to ensure all information on our website is accurate and up-to-date. However:

Product descriptions, specifications, and images are provided for reference and may differ slightly from the actual product.
Prices and availability are subject to change without notice.
We reserve the right to limit quantities or cancel orders if products are unavailable or pricing errors occur.

4. Orders & Payment

When you place an order on JSOLUTION9, you agree that:

All information provided (including billing and shipping details) is accurate and complete.
Payment must be made through the secure payment methods available on our website.
JSOLUTION9 reserves the right to reject or cancel any order if fraud or unauthorized activity is suspected.

5. Shipping & Delivery

Orders will be processed and shipped as soon as possible upon successful payment.
Delivery times may vary based on location, stock availability, and courier service.
JSOLUTION9 is not responsible for delays caused by courier companies, customs, or unforeseen circumstances beyond our control.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details.
In summary, returns are accepted within 7 days of receiving your order, provided the item is unused, in original packaging, and meets our return criteria.

7. Warranty

Some products may include manufacturer warranties.
Warranty coverage and duration vary by product and brand.
JSOLUTION9 is not responsible for damages caused by misuse, unauthorized repairs, or physical damage.

8. Limitation of Liability

JSOLUTION9 shall not be held liable for:

Any indirect, incidental, or consequential damages arising from product use.
Loss of data, profits, or business opportunities resulting from website use or product performance.
Our total liability shall not exceed the amount paid for the product in question.

9. Intellectual Property

All content on this website — including logos, text, images, and designs — is the property of JSOLUTION9 and protected under applicable copyright laws.
You may not copy, modify, or distribute any material without written permission.

10. Privacy

We value your privacy and handle your personal information in accordance with our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes will be handled under the jurisdiction of Malaysian courts.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:
📧 [email protected]
🌐 www.jsolution9.com