Terms & Conditions

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1. Introduction Welcome to JSOLUTION9. These Terms & Conditions govern your use of our website (www.jsolution9.com) and the purchase of our products. By using this site, you agree to these terms. Please read them carefully.

2. General Conditions

• JSOLUTION9 reserves the right to refuse service to anyone at any time.

• Unauthorized reproduction, duplication, or resale of any website content is strictly prohibited.

• We reserve the right to modify or discontinue services/products without prior notice.
  
  

3. Product Information & Pricing

• Accuracy: We strive for accuracy, but product images and specifications (provided by manufacturers) may vary slightly from the actual item.

• Pricing Errors: In the event of a technical pricing error, JSOLUTION9 reserves the right to cancel any orders placed at the incorrect price, even after payment is made.

• Stock: Orders are subject to availability. If a product is out of stock, we will notify you and offer an alternative or a refund.
  
  

4. Orders & Payment

• You represent that all information provided is accurate.

• Payment must be cleared before shipment. We reserve the right to cancel orders suspected of fraud or unauthorized transactions.
  
  

5. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed.

• Risk of loss or damage passes to the customer upon delivery to the courier. However, we will assist in claims for lost/damaged parcels where possible.
  
  

6. Warranty

• Manufacturer Warranty: Most products are covered by official manufacturer warranties. JSOLUTION9 acts as a facilitator for warranty claims (RMA).

• Exclusions: Warranty does not cover damages from misuse, lightning strikes, power surges, water damage, or unauthorized repairs/modifications.

• RMA Costs: Customers may be responsible for shipping costs associated with returning items for warranty claims.
  
  

7. Limitation of Liability

• JSOLUTION9 is not liable for data loss, loss of profits, or any consequential damages resulting from product failure. Users are advised to perform regular data backups.

• Our maximum liability is limited to the purchase price of the specific product.
  
  

8. Intellectual Property & Governing Law

• All content is the property of JSOLUTION9.

• These terms are governed by the Laws of Malaysia.
  
  

9. Contact Us 📧 [email protected] | 🌐 www.jsolution9.com