Privacy Policy

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1. Introduction At JSOLUTION9, we are committed to protecting your personal information. This Privacy Policy is developed in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and explains how we collect, use, and safeguard your data when using www.jsolution9.com.

2. Information We Collect We collect information to provide a personalized shopping experience:

• Personal Identity: Name, email, phone number, and shipping/billing address.

• Payment Details: Processed via secure third-party gateways (JSOLUTION9 does not store your full card details).

• Technical Data: IP address, browser type, and site usage patterns via cookies.
  
  

3. How We Use Your Information Your data is used to:

• Fulfill orders and provide customer support.

• Send shipping updates and order confirmations.

• Improve website performance and user experience.

• Send promotional materials (only with your explicit consent).
  
  

4. Data Sharing & Disclosure We do not sell or rent your data. We only share necessary information with:

• Logistics Partners: To deliver your parcels.

• Payment Processors: To securely handle transactions.

• Service Providers: For IT maintenance and site analytics.
  
  

5. Data Security We implement SSL (Secure Socket Layer) encryption and industry-standard protocols to protect your data. While we take every precaution, please be aware that no internet transmission is entirely risk-free.

6. Cookies Our site uses cookies to remember your preferences and analyze traffic. You may disable cookies in your browser, though this may limit certain website functionalities.

7. Your Rights (PDPA Compliance) Under the PDPA, you have the right to:

• Access and request a copy of your personal data held by us.

• Correct or update inaccurate information.

• Withdraw consent for marketing communications at any time.

• To exercise these rights, email us at [email protected].
  
  

8. Updates to This Policy JSOLUTION9 reserves the right to modify this policy at any time. Any changes will be posted on this page and take effect immediately.

9. Contact Us 📧 [email protected] | 🌐 www.jsolution9.com